AccessTrack ecosystem
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AccessTrack ecosystem
Sole Product Designer • End-to-End Ownership (Web & Offline Android)
From HQ Strategy to the "Last Mile": Designing a Resilient Humanitarian Aid Platform
I led the end-to-end design of a resilient aid platform deployed across 80+ countries. The challenge was bridging the gap between Headquarters strategy and 'Last Mile' reality, ensuring that field officers could distribute sensitive payments securely even in zero-connectivity zones.
Fragile Systems in Zero-Connectivity Zones.
A major humanitarian organization relied on a fragmented system. Headquarters lacked visibility into stock, while field officers in remote areas struggled with data loss and fraud risks because existing tools failed when the internet dropped.
Securing the Chain of Custody Globally
Efficiency: Reduced staff onboarding time by 40% via Bulk Actions. Adoption: Achieved 100% adoption of vertical form standards across the organization. Reliability: Enabled secure offline distribution across 80+ countries.
The "Offline Mesh" Network.
To prevent fraud (e.g., double-dipping) in zones with no internet, I designed a Local Mesh Network flow. Devices connect via Bluetooth/Wi-Fi Direct to sync data instantly between officers. If a user walks out of range, the app queues data and auto-rejoins silently, ensuring the distribution line never stops.
Optimizing High-Volume Data Entry.
Admins were overwhelmed by feature bloat and multi-column forms. I implemented Single-Column Vertical Forms for natural scanning and designed a "Bulk Action" flow to onboard entire country teams in one batch, replacing hours of repetitive clicking.
REAL-TIME LOGISTICS VISIBILITY
Logistics teams couldn't tell if stock was in storage or deployed. I designed a dashboard widget that contextually separates "Office" (Storage) stock from "Unit" (Field) stock, visualizing the full lifecycle of the assets from print request to handover.
